Our Team & Collaborative Approach
A successful team requires the right talent and the synergy of a collaborative approach. ADK has both. Our team is a group of experienced and creative professionals who enjoy the challenges and the successes that we have the opportunity to share. Every project is custom-built and conducted by a primary member of the ADK senior management team and specialists such as associates with hands-on airport industry experience, recruiters, designers, writers, Human Resource specialists, researchers, and marketers, to efficiently execute the project. We are not siloed. We work across functional disciplines, with collaboration across the entire team. Every search and project is different. Our highly tailored process is designed to accommodate the specific needs of each of our clients. We are unique in our extensive industry contacts and our responsiveness to clients and candidates alike. We represent our clients with excellent communication, professionalism and a seamless process. Our clients’ reputations are as important as our own. Our ADK track record is second to none. That is why we have an outstanding history and why close to 60% of our business comes from existing clients.
Founder & President
Doug has a passion for aviation and a dynamic blend of business savvy and interpersonal skills. Throughout his career, Doug has utilized his strategic abilities and keen understanding of people to distill complex objectives into measurable goals and results. Doug brings his entire career background of over 40 years in aviation to the ADK mission. He understands firsthand the issues and challenges that airport executives face as well as the requirements and experience necessary for executive level airport personnel.
Much of Doug’s pre-ADK career was spent working directly with the airport community. Five of those years were spent with the Federal Aviation Administration (FAA) in Seattle, WA in airport planning and design where interfacing with the airport managers and their staff from the government point of view was a daily occurrence. With Evergreen International Airlines in Marana, AZ, he served as Director of Business Development. He also served as the airport manager at Marana, AZ, operated by Evergreen. He was VP of Marketing and Sales for Tracor Aviation, Santa Barbara, CA. Finally, for 17 years prior to ADK, Doug was on the Executive Staff of UPS Airlines in Louisville as Vice President in a variety of capacities, including the UPS Airline start-up team, the Airport Properties Group, the Public Affairs / Public Relations Group, and the UPS liaison to the $1 billion Louisville Airport Improvement Program. Doug’s career positions gave him the opportunity to see the airport industry from the FAA’s point of view, the airline’s point of view, the tenant’s point of view and as an airport manager himself. He started ADK in 2003 as a response to a void in the industry.
Other career highlights for Doug include: Graduate of the University of Washington in Seattle (BA Transportation Planning), Engineering Officer in the U.S. Navy, and a private pilot with multiple licenses. Doug grew up in Spokane, WA and is a boater, having spent his childhood summers at Priest Lake, Idaho. He was attracted to Florida for the boating opportunities in and around Jacksonville. He enjoys travel and has 3 adult, married children and 6 grandchildren who live in Atlanta, GA, Steamboat Springs, CO, and Richmond, VA.
Founder & Senior Vice President
Annell is one of those people who sees the big picture yet ensures that the details are taken care of. Her creative side is drawn to marketing and new ways of looking at traditional practices and processes for finding today’s top talent and tomorrow’s leaders. Each client project is an adventure to her, and her sense of accomplishment comes from helping individuals and organizations to achieve their goals.
Annell brings her prior career in recruitment and consulting to the partnership. Her background in marketing, training and coaching, candidate pool development, human behavior evaluations and project management make a natural fit with Doug’s background in aviation. Annell has spent over 25 years as a recruiter and trainer. During her career, Annell started her own company, Profit Center, a consultancy dedicated to the training and development of executive level professionals. She worked with individual professionals as well as management level staff in strategic planning, personal and business development and achievement of goals. She also trained companies to do their own recruiting. She sold Profit Center to become a Broker/Manager for RE/MAX, helping to grow a Louisville firm to become ranked in the top 10 in productivity of over 80,000 individual real estate offices in the U.S. and in the top 3 individual offices of the RE/MAX International organization. Annell was named International Manager of the Year for RE/MAX International for her recruiting results, as well as her training and counseling. When she and Doug moved to Jacksonville, she left the real estate industry and became a partner in ADK.
Annell is on the Board of Directors for the Northwest Chapter of American Association of Airport Executives (NWAAAE) and serves on the Diversity Committee for American Association of Airport Executives (AAAE). She is a graduate of the University of Kentucky and a member of Phi Beta Kappa. Annell grew up in Louisville, KY and fondly remembers boating and skiing in her childhood on Cumberland Lake and Kentucky Lake with her family. Now some of her favorite things include boating with Doug and their 3 adult children and their families when they all visit Priest Lake in the summer, and dining at her son and daughter-in-law's restaurants, bistro c.v. and Low Country Kitchen in Steamboat Springs, CO.
Linda Frankl, A.A.E.
A member of the Senior Management Team, Linda has a passion for the airport industry and a trait that is invaluable: she is a listener. Applying that skill to her passion sets her work apart. Not only does she have in-depth knowledge of the airport industry, but her thoughtful, attentive approach to each project explores the client’s strengths, goals and vision. Linda’s airport education and experience working at the senior level of airport management makes her a perfect match for the ADK Senior Management Team. Linda brings experience and talent in working with strategic planning/management, airport operations, organizational development, performance management and measurement, implementation of balanced scorecard, staff effectiveness and efficiency, project management, staff and board retreats.
Prior to ADK, Linda was with the Columbus Regional Airport Authority for 21 years. She began working in Columbus as the Safety Manager in Airport Operations and worked her way up through numerous positions to become the Vice-President of Strategy Management. She has prior airport experience at Memphis International Airport and Sarasota-Bradenton Airport. Linda has a Bachelor of Science degree from Embry-Riddle Aeronautical University and received her designation as an Accredited Airport Executive (A.A.E.) in 1993. She has actively participated in industry leadership positions and was on the National Board of Directors for American Association of Airport Executives (AAAE) for six years as well as serving as a Regional Examiner for the industry association’s accreditation program. Linda also served the Great Lakes Chapter of AAAE in various leadership positions including President of the Chapter.
While at Columbus Regional Airport Authority, Linda participated in the research and creation of TRB’s Airport Cooperative Research Program (ACRP) Report 75, Airport Leadership Development Program and has participated in two other ACRP projects. Linda is a speaker and panel facilitator on such topics as Leadership, Human Capital Strategies, Recruitment and Retention, and Succession Planning. Linda grew up in Memphis, TN and enjoys travel and golf. She has 2 sons who live in Columbus, OH and her husband is the Executive Director at Lexington Bluegrass Airport in Lexington, KY where they both reside.
Vicki’s outgoing and amiable personality, hard work ethic, savvy computer skills, and “take charge” nature make her a valuable team member. Vicki has worked over 20 years as a freelance writer and creative and versatile copywriter. She is experienced in project management and we affectionately refer to her as “job captain” because of her strong attention to detail and her organizational skills.
Vicki has worked in Business Copywriting for such companies as Byrd & Byrd, LLP, Attorneys at Law, Katherine B. Ashley, CPA, PA, Fisher Design & Advertising, and The Center for Voice & Speech. She has been a contributing writer to Boater’s Quarterly Magazine, The Journey Magazine, Arbus, a Jacksonville Arts & Business Magazine and has collaborated on a published book. She also won an ADDY award for her copywriting on a MADD (Mother's Against Drunk Driving) ad. Vicki has a Bachelor of Music Education degree and an MAT in Integrated Learning and Educational Technology from Jacksonville University, where she graduated summa cum laude. Vicki grew up in Jacksonville and is a classically-trained vocalist who has performed twice at Carnegie Hall and presented the National Anthem for the Miami Dolphins. She and her husband, Bruce, love to travel and enjoy spending time with their adult children and two grandsons. Vicki continues to reside in Jacksonville, FL and is an avid Florida Gators football fan...Go Gators!
Cindy Chase, SPHR
Cindy has over 20 years of human resources and labor relations experience, including having had the direct responsibility to administer over 20 labor contracts involving 17,000 State employees, teachers, administrators and support staff. Prior to ADK, Cindy was the Director of Human Resources for the Reno-Tahoe Airport Authority (RTAA) for 6 years. Before RTAA, she was Director of Human Resources for the Alaska Court System, Contract Administrator for the Anchorage School District, Labor Relations Analyst for the State of Alaska, Department of Administration, Division of Labor Relations. Cindy has a Bachelor’s Degree from San José State, and her SPHR designation from the Society of Human Resources Management.
She was awarded the Reno-Tahoe Airport Authority 2010 Women of Achievement designation. Cindy grew up all over the world as her father was in the service. She continued moving as an adult until she moved to Alaska where she stayed for 26 years to raise her family. During that time she and her husband and family continued to travel the world visiting such remote places as Mauritius. She moved to Reno, Nevada to be near her family and her grown children who all settled on the west coast. Always an adventurer, Cindy spent 3 months in Abu Dhabi in 2013 after visiting Greece and Turkey. Exploring new cultures off the beaten path will always be one of her main interests and fascinations.
Susan M. Stevens, A.A.E.
Sue has over 25 years of experience in aviation management. She began her aviation career as the Manager of Finance for the Charleston International Airport, and grew with the organization while serving in various senior management positions. From 2006 to 2013, Sue was the Executive Director for the Aviation Authority responsible for implementing current and long-range objectives, including the strategic direction, development and management of the Charleston Airport System. During her tenure she created the successful CHS Air Service Development Team with key community business leaders. She was a key member of the community economic development team that lead to the decision by Boeing to locate the Boeing 787 Final Assembly Plant at the Charleston International Airport with its $1 billion investment and creation of over 6,000 jobs.
Sue is an Accredited Airport Executive and has held a variety of leadership positions in the American Association of Airport Executives, including President of the Southeast Chapter and Board of Examiners for AAAE. She also served on the Board of Airports Council International - North America (ACI-NA). Sue grew up in the metro area of Washington, DC and earned her bachelor’s degree in Business Administration from James Madison University in Harrisonburg, Virginia. She enjoys living in Charleston, South Carolina with her husband and enjoys the beach, boating, and gardening.
Matthew Nelson, C.M., ATP
Matt has worked in the airport and airline industry for over twenty years. Upon graduating from the University of California at Santa Barbara in 1994, Matt embarked on a commercial pilot career by learning to fly in Monterey, California. Advanced flight training at Vero Beach, Florida and providing flight instruction eventually landed Matt a pilot position at Mesa Air Group. During his five years there, he had the opportunity to serve as Check Airman, Regional Chief Pilot and served on the hiring board, conducting interviews with pilots. After accepting a position for a pilot slot at Southwest Airlines, Matt was travelling on 09/11 and, along with the world, witnessed what unfolded. "It's a day that is seared into my heart as it obviously is with so many others," Matt states. He flew "the line" as a captain qualified pilot on the Boeing 737 and volunteered as a Critical Incident Response Team member, a pilot peer support group dispatched to support and serve pilots and family members during challenging events.
Publicly elected to the Monterey Regional Airport District Board in 2010 and currently serving his second term, Matt understands the critical importance of a strong and productive relationship between staff and board. Though setting direction, policy and priorities are common cornerstones, perhaps one the most overlooked and underutilized traits is the art of active listening. Highlights of his time on the Board include a $55,000,000 Runaway Safety Area Project, Airport Master Plan Update, increasing airline market service, and a successful Airport Executive Director search.
Matt is passionate about giving back to his community by serving on boards such as the Hospice Giving Foundation, The Rotary Club of Monterey, Rides for Seniors and the Visually Impaired, and a sports organization that provides free or significantly discounted sporting opportunities for the financially challenged youth.
Married to Jennifer for over 17 years, they reside in Pacific Grove, California with their two sons. Hobbies include long distance running, downhill skiing, and traveling with the family.
Rod Dinger, A.A.E.
Rod Dinger, A.A.E. has extensive experience in the public sector. He was most recently the Support Services and Airport Director for the City of Redding. As the Support Services Director, Rod had direct oversight of six internal City divisions that included Airports, Solid Waste, Information Technology, Fleet, Building Maintenance and Purchasing; a position he held between 2011 and 2015. The Support Services Department has an annual budget of over 30 million dollars and over 125 employees. He has overseen the City of Redding’s two airports; Redding Municipal and Benton Airpark since 1996. Rod came to the City of Redding in 1991 as the Airports Operations Manager. Prior to his arrival, he worked at the Long Beach Airport as the Noise Abatement Manager. Rod began his airport management career as an Operations Intern at the San Jose International Airport. He is a 1987 graduate of San Jose State University with a Bachelor of Science Degree in Aeronautics.
Rod served in the United States Air Force from 1978 to 1982 and has been a pilot since 1976.
Rod is an Accredited Airport Executive (AAE). He is a past-president of the Southwest Chapter of the American Association of Airport Executives (SWAAAE) and has served as National Board Member for the American Association of Airport Executives and is also a Past-President of the California Airports Council.
Rod is a very proud father and a grandfather. He grew up in rural Pennsylvania, but has spent most of his life in California very near his family. He is a sports fan and still plays competitive softball as well as squeezes in some golf from time to time. He enjoys reading history, frequenting museums and attending music concerts.
Kenneth Gwyn, A.A.E.
Kenneth H. Gwyn, A.A.E., has had successful career in leading large public organizations, managing complex programs and sharing his unique knowledge and experience in the classroom and through his writings. Kenneth ended a thirty-year career with the City of Dallas when he retired in September 2014.
During his tenure with the City of Dallas, Kenneth quickly rose through the ranks to lead several major departments and hold several executive level positions. The majority of that time was spent leading the Department of Aviation. As Director, Kenneth had responsibility for the overall management and operation of Dallas Love Field Airport, Dallas Executive Airport and the Dallas Vertiport/Heliport.
Kenneth is an Accredited Airport Executive (A.A.E). As a seasoned airport executive, Kenneth has shared his experiences and knowledge through his writing and in training workshops. He has been a contributing editor writing on the subjects of airport management, leadership, strategic planning and customer service to several major association publications.
Kenneth currently serves on the adjunct faculty for Dallas County Community College District. He has taught courses in political science since August 1983. He received a Master's degree in Public Administration and a Bachelor of Arts degree in political science from The American University in Washington, D.C.
Jennifer has more than thirty years of experience in the field of public relations and communications, specializing in project management, special events, employee communications and writing. She was an independent consultant with Florida Blue and Mayo Clinic for eight years. Previously she was Manager of Communications with Bombardier Capital; Manager of Corporate Communications with Barnett Banks. Inc.; and Communications Manager with the Northeast Florida Chapter of the American Red Cross. She graduated cum laude from Jacksonville University with a Bachelor of Arts in Communications. Jennifer enjoys spending time with her family. She and her husband Tony love to go camping with their twin daughters, Hannah and Emma. She also serves as their Girl Scout leader and is heavily involved in P.E.O., a women’s philanthropic educational organization.